State Farm® Insurance Agent Haile Lytton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jomin Mujar
October 31, 2024
"I’ve been waiting to get a hold of someone in this company to update my policy because work requires it. It’s been a week, every time I call it’s voicemail and they’d rather text, but takes hours to respond. Update: I got a call from Shay, she super apologetic about what happened. I appreciate her taking ownership over the situation."
"Jomin, thank you for bringing this to our attention. I’m truly sorry to hear about your difficulties in reaching us to update your policy. We strive to provide timely service, and I apologize for falling short of your expectations. We will be reaching out to you shortly to ensure that your request is handled promptly. We appreciate your understanding and patience as we work to improve our communication. - Haile"
Michelle s
October 11, 2024
"I recently got life, renters, and car insurance here with State Farm and it has been great. I was able to save so much money on my insurance by switching to State Farm. Shay helped me out and she was extremely knowledgeable! She was able to explain everything to me so I could understand it,(as different Insurance coverages can be confusing) and walked me through it each step of the way. I feel confident that I am getting the best coverage possible for me. Super professional! I would definitely recommend to anyone looking for insurance."
"Michelle, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Haile"
Robert Vick
February 14, 2024
"Truly go above and beyond couldn’t be happier best in the world"
"Robert, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Haile "
Renny Ball
December 4, 2023
"Had to swap my insurance over after moving states and these guys made it super easy and pain free - thanks!"
"Renny, thank you for sharing! I appreciate your positive feedback about my team and our ability to help you effortlessly. We are always here! - Haile "
Art Conway
November 26, 2023
"I have dealt with Haile Lytton for insurance for quite a few years. He has taken care of my insurance needs promptly and accurately. When I have questions, he delivers answers quickly. I have had most of my insurance coverages through State Farm for over 40 years, and Haile is following in the footsteps of my previous agents (who have retired) and has delivered the same excellent service. I have been very happy to work with Haile."
"Art, thank you for being a loyal State Farm customer! Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! My team and I look forward to a continued relationship with you! - Haile "
Travis McKee
November 9, 2023
"I've been a State Farm customer for over a dozen years, and have been with this office for about 5 of them. Haile and his team have always been super helpful and quick to respond to my questions. They've even told me on a couple occasions that I was likely carrying more coverage than I needed, and made suggestions to modify it and reduce my premiums in the process. I (luckily) haven't had to make a claim in years, but I remember the last time being pretty painless, all things considered. Overall, I've been very happy with both Haile's team and my overall experience with State Farm."
"Thank you for the 5-star review, Travis! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Haile "
Kim Boyer
November 2, 2023
"Moving to Virgina and Haile Lytton got me set up with auto and renter's insurance - he made it so quick and easy and was wonderful to speak with. Highly recommend!"
"Kim, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Haile"
Aurora Giattino
October 26, 2023
"Haile Lyttons group is always helpful & courteous, and available when I need them! I recommend!"
"Aurora, we are always here to help in any way that we can! Thank you so much for the great review and recommendation! We appreciate you! - Haile"
Sierra Croom
June 20, 2023
"Great agent. My quote was very close to my actual monthly payments. I was able to get insurance set up quickly."
"Sierra, the kind feedback you have provided is music to our ears! Thank you for your business. We will work hard for you each day. - Haile "
Andrew Wells
April 11, 2023
"Made everything very easy, highly recommend!"
"Andrew, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Haile"
Abigail Gedeon
January 25, 2023
"The Lytton Agency was great with helping me save money on my auto insurance since moving to Richmond, VA. They were very helping in making the transition smooth. They were also able to help me get life insurance!"
"Abigail, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Haile"
Kim Dragum
October 26, 2022
"Haile and Taylor were so great to work with. They are super nice people and the entire experience was seamless ….And, they saved me money on my policies!!!"
"Kim, I always love to hear when my clients are able to save money. Thank you for taking the time to share this! Our goal will always be to leave you with a satisfying experience! - Haile"
Julia Saeri Lee
August 23, 2022
"Haile is so helpful and thorough. He helped us in minutes and has great communication skills. We are lucky to have him as an agent!"
"Julia, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Haile"
Katie Yates
June 17, 2022
"Haile and his team are always so helpful and polite. It is always a pleasure speaking with them. The best insurance in Richmond!"
"Thank you for your feedback, Katie! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Haile "
Hans Gomez
June 15, 2022
"For all insurance needs, hit up Haile! He did amazing at clearing up some information for me regarding life insurance as well as car insurance. His team is also well versed in the insurance industry and a definite powerhouse."
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Haile"
Rikki Groves
June 11, 2022
"I love you guys so much I regret ever leaving, You guys have the best coverage I ever have gotten - EVER. Every claim seemed effortless."
"Rikki, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Haile"
TONY TERRELL
May 16, 2022
"Complete top of the line insurance agent. Haile was very helpful throughout the switch process. Thank you!"
"Tony, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Haile"
Lauren Bunk
April 28, 2022
"So Helpful to have Haile and his team close by. They are very responsive and always willing to answer any questions about coverage."
"Lauren, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Haile"
Brian Grogan
April 13, 2022
"Terrible customer service. Would not provide an explanation to me for the huge increase in my auto policy. Claimed it was due to a change in my driving as reported by the State Farm safe Driving App. In fact, I learned from another State Farm official, that the app was not working and had not reported any information at all. This is a problem a good agent should have fixed for me, rather than blaming my driving. Pathetic performance by this office."
Adam Sisson
March 24, 2022
"Jennifer was great to work with! Super friendly, helpful, and responsive."
"Adam, thank you for the five stars and great feedback! - Haile"
Jonathan Galeas
March 4, 2022
"I’d like to thank Sara for taking the time to patiently and clearly explain how insurance works and all the options available to me. Can’t wait to continue working with her!"
"Jonathan, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Haile"
melinda taylor
March 2, 2022
"Today I spoke with Sara she is just the best agent ever... she was so nice and explained everything to me and even something's I didn't know about that I'm thinking about getting..I would recommend Sara and state farm to everyone ♥️"
"Melinda, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Haile"
ralph wanzer
February 24, 2022
"Than work with you"
"Ralph, thank you for sharing! - Haile"
jon wise
February 24, 2022
"I feel like I now actually understand the insurance process now! Thanks Sara for goin above and beyond to not only help me get insured but explaining it!"
"Jon, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Haile"
Arriane May
February 2, 2022
"Jennifer was absolutely amazing and very helpful!!! Answered all my questions and very patient! Thank you so much"
"Arriane, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Haile"